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Privacy Policy

Privacy Policy- Accord Associates Solicitors Limited

About this notice

This privacy notice explains how Accord Associates Solicitors Limited (“we”, “us” or “our”) uses personal data and the rights you have under data protection law.

We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By visiting https://accordsolicitors.co.uk/about-us/ you consent to the practices described in this policy.

What personal data we collect and why

We collect and process personal data including identity and contact details, regulatory and AML information, matter-related data, billing information, correspondence, and marketing preferences.

  • Information to enable us to check and verify your identity, e.g. your date of birth/passport details
  • Your name, address and phone number
  • Electronic contact details, e.g. email address and mobile phone number
  • Information relating to the matter in which you are seeking our advice or representation
  • Your financial details so far as relevant to your instructions, e.g. the source of funds if you are instructing on a purchase transaction.

Our lawful bases include contractual necessity, legal obligation, legitimate interests, and the establishment, exercise or defence of legal claims.

How your personal data is collected

We collect most of this information from you direct. However, we may also collect information: from publicly accessible sources, for example Companies House or HM Land Registry.

This also includes collecting information from:

  • a third party:
  • a third party with your consent (e.g. bank, legal advisor, consultants and doctors).

Via our website: e.g. cookies and similar technologies on our website (cookie policy).

Via our information technology (IT) systems (e.g. case management system, computer networks).

Events and marketing

We may process personal data to manage events, training, and marketing communications. You may opt out of marketing at any time.

  • updates by email or post about legal developments and our services
  • updates relevant to previous services we have provided.

For electronic marketing communications, we will obtain consent where required by the Privacy and Electronic Communications Regulations (PECR). We reserve the right to modify or discontinue such communications at any time.

Personal data will never be shared with other organisations for marketing purposes.

You have the right to opt out of receiving promotional communications at any time.

Retention

Personal data is retained only as long as necessary for legal, regulatory and professional purposes for a period of six years.

This section should also include where your personal data is held.

Transmission of information to us by email (In accordance with Article 32 of UK GDPR)

The above retention period applies to the following matters:

  • Client matter files
  • Client identification and due diligence records
  • Financial records
  • Marketing data
  • For prospective clients who have not engaged in our services.
  • Recruitment data

Your rights

You have rights to access, correct, erase, restrict or object to processing, and to complain to the ICO at www.ico.org.uk.

Additional Titles that can also be added to this policy:

  • Transferring your personal data out of the EEA
  • Profiling
  • Use of Automated Processing and Profiling
  • Disclosure and additional uses of your information
  • Disclosure of your information to service providers
  • Google Analytics
  • Updating your personal data
  • Keeping your personal data secure
  • Changes to this privacy policy

Last Updated on 24 February 2026